The game does not start. What to do?

If you have no or an old version of Flash Player, you can download a new one for free.

For the latest version of Internet Explorer, click here.

And for the latest version of Mozilla Firefox you can click here.

Besides, make sure that the security level of your browser is not higher than medium.

Does your computer meet all the requirements but are you still unable to play the game? Then please contact the Helpdesk.