Technical problems

The game does not start. What should I do?

If you don't have Flash Player, or you have an old version, you can download a new one for free.

For the latest version of Internet Explorer, click here.

And for the latest version of Mozilla Firefox, click here.

Also, please make sure that the security level of your browser is not set higher than medium.

Does your computer meet all the requirements but are you still unable to play the game? Then please contact the Helpdesk.

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